STAY SAFE IN RAS AL KHAIMAH

 

Procedures for international tourists travelling to Ras Al Khaimah



FREE PCR TESTING IN RAS AL KHAIMAH

Ras Al Khaimah Tourism Development Authority (RAKTDA) in partnership with RAK Hospital is now offering FREE COVID-19 PCR (Polymerase Chain Reaction) TESTING to all international visitors to Ras Al Khaimah.

We are the first destination worldwide to provide our guests with FREE PCR TESTING, with all costs subsidised by RAKTDA, which believes it’s essential to offer this service on a complimentary basis.

Every international tourist staying in our emirate for one night or more is entitled to the free test. You just need to show your passport stamped with a valid tourist visa, as well as your hotel booking confirmation at the following COVID testing facilities:

RAK Medical Centre – Al Hamra Mall (open 10:00 am to 2:00 pm)
RAK Hospital (open 24/7)

You will receive your test results withing 12 to 24 hours, giving you ample time to prepare for your departing flight.

This offer is valid until 31 December 2020 and applies for departure from Ras Al Khaimah only. Only one free PCR test per guest is permitted.

Terms & Conditions Apply


UAE RESIDENTS ONLY

If you are a UAE resident, the COVID19 PCR test requirements for arrival into Dubai have changed. Residents traveling from select countries have the option to present a negative COVID19 PCR test certificate that is valid for 96 hours from the date of the test before departure or take the COVID19 PCR test on arrival in Dubai. See the Emirates’ Travel Requirements page for more information.

 

Procedures for international tourists travelling to Ras Al Khaimah

Your wellbeing comes first when you visit our emirate. To ensure your stay is safe for you, your travel companions and other visitors, please follow the guidelines and procedures outlined in these three simple steps:

 

  • Step 1: Before you leave for the UAE
  • Step 2: When you arrive at Dubai and Ras Al Khaimah airports
  • Step 3: When you arrive in Ras Al Khaimah

 

Step 1
Before you leave for the UAE

 

  • Ensure you fulfil all UAE visa and entry requirements
  • Take out medical travel insurance with required COVID-19 coverage *
  • If you arrive without insurance, you will be asked to sign a declaration agreeing to bear all costs of quarantine and treatment if required
  • Complete a Health Declaration Form before departure
  • Register your details on the COVID-19 DXB app
  • Take a valid/certified PCR test before travelling. If you arrive without a PCR test result, it will be conducted free of charge at the airport on arrival
  • Be aware that airlines have the right to deny passengers travel if they display any COVID-19 symptoms
  • *Travel insurance update: Orient Insurance is RAKTDA’s preferred travel insurance provider, offering comprehensive COVID-19 and quarantine cover under its latest international travel policies. We recommend our travel and tourism partners in all markets offer Orient Travel Insurance policies to customers visiting Ras Al Khaimah. For more information visit www.insuranceuae.com or call +971 4 2531 365/349 or +971 56 418 6404.

 

UAE residents only

There may be specific departure requirements in your country before you leave. Please refer to Emirates’ Travel Requirements page and see step 2 below for more information.

 

Step 2
When you arrive at Dubai and Ras Al Khaimah airports

 

Dubai International

  • Present a valid PCR test result
  • You will be temperature checked using contactless thermal screening procedures
  • If you do not present a valid PCR test result, you will be tested free of charge at the airport
  • The PCR test can be repeated for tourists who had tested negative before departure, but display COVID-19 symptoms on arrival

 

UAE residents only

If you are a UAE resident, the COVID19 PCR test requirements for arrival into Dubai have changed. Residents travelling from select countries have the option to present a negative COVID19 PCR test certificate that is valid for 96 hours from the date of the test before departure or take the COVID19 PCR test on arrival in Dubai. See the Emirates’ Travel Requirements page for more information.

 

Ras Al Khaimah International

  • Present a valid PCR test result (obtained no longer than four days before travel)
  • Complete a health disclosure form
  • You will be asked to take a COVID-19 test on arrival and to self-quarantine at your hotel or residence until results are received
  • All arriving passengers are required to download the Al-Hosn app

 

Step 3
When you arrive at your hotel in Ras Al Khaimah

 

  • You must have a hotel booking/confirmed reservation to check in
  • You will be asked to sign a health declaration form when you check in
  • Follow hotel COVID-19 guidelines and procedures
  • Be reassured by our ‘Stay Safe’ Hotel Certification programme
  • You will be asked to self-quarantine at the hotel until your results are received
  • If you receive a positive test, you will be obliged to self-isolate according to the Ministry of Health and Prevention Guidelines

 

THE WORLD’S FIRST ‘SAFE DESTINATION’

 

Ras Al Khaimah is the first city globally to be certified as a ‘safe destination’ by international certification body Bureau Veritas, as well as the first emirate in the UAE to receive the Safe Travel Label from the World Travel & Tourism Council (WTTC).

We are also working closely with the Public Service Department (PSD) to ensure all hotels meet strict health and safety criteria under the RAK ‘Stay Safe’ Hotel Certification programme.

Find out more about the measures we’ve taken to keep you safe during your visit to Ras Al Khaimah below

Ras Al Khaimah is the first city globally to be certified as a ‘safe destination’ by international certification body Bureau Veritas



OUR SAFETY PROMISE TO YOU

 

Ras Al Khaimah is the first city globally to be certified as a ‘safe destination’ by international certification body Bureau Veritas

Your safety and wellbeing are our priority when you visit Ras Al Khaimah, so we have taken a series of precautionary measures to give you peace of mind during your stay.

Working in partnership with global specialists in health and safety certification, international tourism bodies and Ras Al Khaimah’s Public Service Department (PSD), our procedures are world leading, as recognised by respected global organisations.

 

 

Safety comes first in Ras Al Khaimah:

  • The first city worldwide to receive the Bureau Veritas Safeguard Assurance Label
  • The first emirate in the UAE to receive the ‘Safe Travels Stamp’ from the World Travel and Tourism Council (WTTC)
  • The first global destination to offer free COVID-19 PCR (Polymerase Chain Reaction) testing to all international visitors

 

About the Safeguard Assurance Label

Ras Al Khaimah is the first city globally to complete the Safeguard Assurance programme by Bureau Veritas, the global leader in testing, inspection and certification services. In order to receive the Safeguard Assurance Label, every hotel in the emirate has implemented stringent health, safety and hygiene measures, subject to a series of ongoing independent audits. Ras Al Khaimah’s Al Hamra International Exhibition & Conference Centre is also following the detailed protocols developed by Bureau Veritas to become the first certified MICE (Meetings, Incentives, Conferences and Events) facility in the Gulf region.

 

About the Safe Travels Stamp

 

Ras Al Khaimah is the first emirate in the United Arab Emirates to receive the World Travel and Tourism Council’s Safe Travels Stamp, the world’s first global safety and hygiene certification for the travel and tourism industry, specifically designed to combat COVID-19 and similar outbreaks. Strict protocols in place ensure we create a safe destination for you to visit, whether you are staying at hotel, eating at a restaurant or visiting one of our many exciting attractions. They also follow the current guidelines of the World Health Organization (WHO) and the Centres for Disease Control and Prevention (CDC) and continue to be updated as more information on COVID-19 becomes available.

 

Free COVID-19 PCR testing for international guests

Ras Al Khaimah is the first destination globally to offer complimentary PCR tests to all international guests staying one night or more. The tests are fully subsidised by Ras Al Khaimah Tourism Development Authority (RAKTDA), which believes it is essential to provide this service to its visitors free of charge. The authority has partnered with one of the UAE’s most respected hospitals, RAK Hospital, to conduct the testing for guests departing Ras Al Khaimah with results received within 12 to 24 hours. Tests are carried out at RAK Hospital (open 24/7) and RAK Medical Centre – Al Hamra Mall (open 10:00am to 2:00pm). This services is available until 31 December 2020 with one free PCR
test per guest permitted. RAKTDA also regularly tests all tourism and hospitality industry staff.



WHAT TO EXPECT

 

At our hotels

 

Ras Al Khaimah’s hotels are subject to rigorous health and safety measures under our ‘Stay Safe’ Hotel Certification programme, which range from stringent cleaning processes to ensuring our hotel colleagues are trained to the highest standards. When you stay with us, rest assured you will be well looked after. Here are some of the precautionary measures we are taking:

 

  • All hotel staff are tested for COVID-19
  • Guests are provided with masks and gloves
  • Separate entrances and exits for guests and staff
  • Mandatory thermal screening for guests and staff at all entrances on arrival
  • Daily spot checks by government officials to ensure all protocols followed
  • Social distancing in all public areas
  • More in-room dining options
  • More contactless check-in, check-our and payment processes

 

At our restaurants

 

  • Strict cleaning and hygiene procedures
  • Socially distanced table set ups
  • More contactless menus
  • A la carté ordering options rather than buffets

 

At our tourism attractions

 

  • Strict cleaning and hygiene procedures
  • Social distancing measures
  • All tourism industry staff are COVID-19 tested

Frequently Asked Questions

When travelling to Ras Al Khaimah from overseas, the following requirements are necessary:

  • Fulfil UAE entry visa requirements.
  • Take out medical travel insurance covering COVID-19 before travelling.
  • If you do not take out travel insurance, you are responsible and liable for your decision to travel and must self-monitor any symptoms you may have. You must also sign a declaration agreeing to bear all costs of quarantine and treatment before departure.
  • Orient Insurance is RAKTDA’s preferred travel insurance provider, offering comprehensive COVID-19 and quarantine cover under its latest international travel policies. We recommend our travel and tourism partners in all markets offer Orient Travel Insurance policies to customers visiting Ras Al Khaimah. For more information visit www.insuranceuae.com or call +971 4 2531
    365/349 or +971 56 418 6404.
  • Complete the Health Declaration Form before departure, declaring any COVID-19 symptoms.
  • You must show your PCR (Polymerase Chain Reaction) test result (which is valid for 96 hours) when you arrive in Dubai and before travelling to Ras Al Khaimah.
  • The PCR test must be recognised by UAE authorities and have been conducted within the 48 hours before departure.
  • If you do not have a PCR test result, it will be conducted on arrival at the airport.
  • Tourists are required to register all their details in the COVID-19 DXB app or Al Hosn on arrival.
  • A hotel booking/reservation is required upon check-in in Ras Al Khaimah.

  • You must fulfil UAE entry visa requirements.
  • Visa statuses are subject to change, so check your local UAE Embassy or Consulate before departure.

  • You must show your PCR (Polymerase Chain Reaction) test result (which is valid for 96 hours) when you arrive in Dubai.
  • You will be temperature checked using contactless thermal screening procedures.
  • If you do not present a valid PCR test result, you will be tested at the airport, free of charge.
  • The PCR test can be repeated for tourists who had tested negative before departing but display COVID-19 symptoms on arrival.
  • Tourists are required to register all their details in the COVID-19 DXB app on arrival.
  • Tourists bear full responsibility for their actions and compliance with physical distancing, wearing of masks and self-monitoring in respect of any symptoms they experience.

 

UAE RESIDENTS ONLY

If you are a UAE resident, the COVID19 PCR test requirements for arrival into Dubai have changed. Residents travelling from select countries have the option to present a negative COVID19 PCR test certificate that is valid for 96 hours from the date of the test before departure or take the COVID19 PCR test on arrival in Dubai. Please refer to the Emirates’ Travel Requirements page for more information.

  • You must present a valid PCR test result (obtained no longer than four days before travel)
  • You must complete a health disclosure form
  • You will be asked to take a COVID-19 test on arrival
  • You must download the Al-Hosn app and register your details

  • You must download the COVID-19 DXB app.
  • A 14-day quarantine is imposed for all positive COVID-19 cases. Strict compliance with the procedures set out for positive cases by the COVID-19 Command and Control Centre regulations are required, which include institutional quarantine (dedicated hotels), home quarantine or hospitalisation depending on the health condition, and isolation requirements.
  • Travellers must comply with all precautionary measures applied in the UAE, including wearing masks, maintaining two-metre social distancing and washing hands regularly.

  • You must show your PCR (Polymerase Chain Reaction) test result (which is valid for 96 hours) when you arrive in Dubai and before travelling to Ras Al Khaimah.
  • If you are arriving at RAK International Airport, you must present a valid PCR test result (obtained no longer than four days before travel)
  • The PCR test must be recognised by UAE authorities and have been conducted within the 48 hours before departure.
  • If you do not have a PCR test result, it will be conducted on arrival at the airport, free of charge.
  • The PCR test can be repeated for tourists who had tested negative before departing but display COVID-19 symptoms on arrival.

  • The PCR test is conducted for free at Dubai Airports.
  • Test results usually take between six and 24 hours.
  • You will not be required to stay at the airport. Tourists are permitted to stay at their hotel and will receive test results via the COVID-19 DXB app, which they must download prior to or on arrival.
  • Any traveller testing positive for COVID-19 on arrival will have to undergo a 14-day quarantine period.

  • Visitors are strongly advised to take out medical travel insurance covering COVID-19 before travelling to the UAE and Ras Al Khaimah.
  • If you do not take out travel insurance, you must sign a declaration agreeing to bear all costs of quarantine and treatment before departure.
  • Orient Insurance is RAKTDA’s preferred travel insurance provider, offering comprehensive COVID-19 and quarantine cover under its latest international travel policies. We recommend our
    travel and tourism partners in all markets offer Orient Travel Insurance policies to customers visiting Ras Al Khaimah. For more information visit www.insuranceuae.com or call +971 4 2531 365/349 or +971 56 418 6404.

  • Any traveller testing positive for COVID-19 on arrival will have to undergo a 14-day quarantine period.
  • Travellers must comply with strict procedures set out for positive cases by the Dubai COVID-19 Command and Control Centre, which include institutional quarantine (dedicated hotels), home quarantine or hospitalisation depending on the health condition, and isolation requirements.
  • Tourists must bear the costs of treatment and quarantine.

  • Any traveller testing positive for COVID-19 during their stay in Ras Al Khaimah will have to undergo a 14-day quarantine period.
  • Travellers must comply with strict procedures set out for positive cases by the Dubai COVID-19 Command and Control Centre, which include institutional quarantine (dedicated hotels), home quarantine or hospitalisation depending on the health condition, and isolation requirements.
  • Tourists must bear the costs of treatment and quarantine.

  • Any traveller testing positive for COVID-19 during their stay in Ras Al Khaimah will be quarantined for 14 days and must bear the costs of treatment and isolation.
  • As per Command and Control Centre regulations, quarantine options include institutional quarantine (dedicated hotels), home quarantine or hospitalisation depending on the health condition, and isolation requirements.

  • Complimentary PCR tests are offered all international guests staying one night or more in Ras Al Khaimah
  • The tests are fully subsidised by Ras Al Khaimah Tourism Development Authority (RAKTDA)
  • You can take your test at RAK Hospital (open 24-7) or RAK Medical Centre – Al Hamra Mall (open 10:00 am to 2:00 pm)
  • To be granted the free test, you must show your passport with a valid UAE visa, as well as your hotel booking confirmation
  • You will receive test results within 12 to 24 hours, giving you plenty of time to prepare for departure
  • This service is available until 31 December 2020 to guests departing from Ras Al Khaimah only
  • Only one free PCR test per guest is permitted

The wellbeing of visitors to Ras Al Khaimah is always our priority and we have adopted world-leading health and safety standards certified by internationally recognised organisations including Bureau Veritas, the global leader in testing, inspection and certification services, to ensure our emirate is a safe place to visit. The stringent cleaning and hygiene protocols we have in place also follow the current guidelines of the World Health Organization (WHO) and the Centres for Disease Control and Prevention (CDC) and we continue to update our procedures as new information on COVID-19 becomes available.

Our hotels, attractions, parks, beaches, malls, restaurants, and cafés are fully operational, but all venues and activities follow these health and safety procedures, with regular audits conducted.

To keep our emirate safe for all, we ask visitors to comply with precautionary measures in public areas including wearing masks, maintaining two-meter social distancing, and washing hands regularly.

 

KEEP UP TO DATE

 

ESSENTIAL INFORMATION

 

Before travelling to Ras Al Khaimah, please use the following sources for information:

  • Dubai Airports website for flight schedules.
  • Ras Al Khaimah International Airport’s website
  • Your airline provider for flight status updates – for Emirates Airline, please check here for travel updates or here for support and guidance.
  • See Air Arabia guidance (for flights to and from Ras Al Khaimah) here
  • Please check your visa requirements here
  • Your home country’s advisory for latest guidance on international travel.

 

For the latest information on local and global health and safety advisories to keep you safe while travelling to Ras Al Khaimah:

 

Start typing to search...

This browser is not supported. For better website experience please use modern browsers like Chrome, FF, Safari or IE11+.

For better web experience, please use the website in portrait mode