RAK Airventure

IMPORTANT INFORMATION:

Age Restrictions:

From 5 to 75 years old. Children up to the age of 12 years old must be accompanied by an adult.
Adult prices apply from age 12.

The following people of determination can also fly:  

Autism Spectrum disorders.

Chronic Medical conditions

Hearing impairment

Intellectual disability

Learning disability

Vision impairment

Passengers we are unable to accommodate:  

Ladies more than 3 months pregnant

Children less than 5 years of age

Anyone, more than 85 years of age

Serious heart problems or any other medical conditions will not be suitable for this trip

Anyone who had major surgery recently within the last 6 months

Anyone that has had a broken leg/arm

Anyone who suffers from chronic back or neck pain or injuries

Phobia in height

Serious Heart problems

Disabilities covering mental health and emotional / Physical disabilities

Also, all passengers should sign the declaration that he/ she doesn’t have the above problems (Mandatory)

MORE IMPORTANT INFORMATION:

Safety Requirements for Travel: 

Hot Air ballooning is an outdoor adventure activity using rural properties that can be uneven or overgrown for takeoff and landing. While the flight is gentle, landings can be bumpy and the basket may occasionally lay on its side with passengers lying horizontal for a short time. Please ask if you have any concerns. The packing up tasks at the end of the flight are optional and we would appreciate your assistance in these enjoyable activities. However, they do involve some lifting and participation is entirely voluntary. Passengers that are less able-bodied are invited to stand back and take pictures of the fun.

General Mobility:

It is a General Civil Aviation Authority (GCAA) and company requirement that Passengers flying with the operator must be able to climb into the basket unaided so that in the event of emergency passengers are also able to climb out of the basket unaided.

The side of the basket is approx. 1.1 meters high with two footholds for passengers to use like a ladder when climbing into the basket. The operator’s staff will be in attendance to supervise the passengers climbing into the basket but are not allowed to actively assist Passengers into the basket. The Pilot in command will make the final decision on whether a passenger is able to climb into the basket unaided and therefore travel on the balloon flight.

In the event that the Pilot refuses to allow a passenger to board on this basis, the Passenger will be given a partial refund through their booking agent or by Hot Air if they booked directly with the operator.

Disabled Passengers:

We recommend that disabled persons seek medical advice before participating in a balloon flight. Civil Aviation Safety Authority rules prohibit certain disabled persons for safety reasons. As stated above the passenger must be able to climb in and out of the basket unaided in order to participate in the balloon flight. Disabled passengers participating in the balloon flight do so at the own risk and the Operator accepts no liability for any damage or injury caused.

Pregnant Persons:

We recommend that pregnant persons do not fly in a hot air balloon and will not carry passengers who are pregnant for more than 3 months. Passengers who suspect they may be pregnant should check with their doctor before travel.

Scuba Diving:

We will not carry passengers who have participated in a scuba dive the night before their balloon flight. Passengers diving the day before travel should check with a qualified divemaster as to the safety of the passenger in participating in the balloon flight. Passengers diving the day before travel who participate in the balloon journey do so at their own risk and the Operator accepts no liability for any damage or injury caused.

Medical Conditions:

Passengers with medical conditions should check their suitability to fly prior to booking and advise our staff when booking. As the entire tour lasts more than 4 hours, passengers are advised to carry any necessary medication with them. Persons with medical conditions participating in the balloon flight and pack up activities do so at their own risk and the Operator accepts no liability for any damage or injury caused.

Alcohol and Drugs:

At no time will a passenger be allowed to fly if their judgment is impaired by alcohol, drugs, or prescription medicine.

Carriage at Pilot’s Discretion:

The pilot in charge of the balloon has absolute discretion in deciding whether a passenger will fly or not. Such decisions are made in the best interest of the safety of the passengers and crew and the Operator accepts no liability for any inconvenience or damage caused.

Flight Times and Duration:

The Operator operates balloon flights does not guarantee passengers will be in the air at sunset. Accordingly, the duration of the flight may vary slightly at the pilot’s discretion.

Days of Operation:

Hot Air balloon rides are operated by the Operator daily (Except June, July & August due to the weather conditions). The Operator reserves the right to alter flight availability at any time.

Condition & Changes:

The Operator reserves the right to amend the terms and conditions contained herein at any time. Visitors to the site shall be responsible for reviewing such terms and conditions regularly.    Photographs, Filming, and Media: As part of your Hot Air Balloon tour, Hot Air advises that photos and/or film are taken daily as a service to all our passengers in the morning. By traveling with Hot Air you are accepting that you assign all copyright in such photos and/or film to Hot Air & acknowledge that Hot Air has & reserves the right to use such photos and/or films in any medium & in any reasonable manner whatsoever without payment or notification to you.

Personal Items:
All personal items are carried at the risk of the Passenger.

Failure to Load:
If you fail to show for your tour for any reason, you will not receive a refund and it will be considered as no show.

Following are the ABP (Able Body Person) criteria for passengers: 
Physically strong and healthy; robust